Security
Your protection is our priority
We’re committed to making sure your information is safe and secure.
Defending your data
Here’s how we work to keep your information secure
- We employ secure technology and encrypted data to store your information.
- 24/7 fraud monitoring on your account.
- Bring your photo ID to a branch and we’ll scan it so that it’s associated with your account.
- Partial account numbers are printed on receipts. Your full data is never exposed.
- Free shredding services at every branch, and our biannual Shred Fest event.
- We offer free education and resources to assist with tips to protect yourself.
How you can help
Ways that you can protect yourself
- Do not send money or personal information to anyone you don’t know or trust.
- Do not respond to any emails that ask for your banking information. If the email seems unusual, do not click on any links.
- Use online banking to set up alerts and customized notifications of your account activity.
- Enable multi-factor authentication for your online banking profile. Not sure how to do this? Reach out and we are happy to help.
- If you suspect that your data has been compromised, stop, think, and call us or someone you trust before you act. Scam artists prey on your emotions and want you to act before you have time to think.
More Important Safety Tips
- When you conduct a transaction at our branches, present your membership card or write your account information instead of speaking it out loud.
- Give us a call or stop by a branch and ask us to put a password on your accounts.
- You can securely shred your documents by using the SecurShred bins located at any branch or attend one of our biannual Shred Fest events.
- Don’t reuse passwords on different websites. Passwords you use for your financial accounts should be unique. This way, if a security breach happens somewhere else, your financial accounts will not be impacted.
- Don’t call any phone number provided to you via email, text, or over the phone if you do not trust the source. Instead, obtain a valid phone number from a credible source, such as a secure website.
- Always have up-to-date anti-virus software installed on your computer.
- Never provide your online banking credentials to anyone, not even us—no legitimate business will ever ask you for this information.
- Never allow anyone remote access to your computer.
- Don’t accept any checks that you receive that are for greater amounts than expected, or a check in the mail you were not expecting.
- Don’t send gift cards or funds via a money transfer service to someone that you do not know, even if the request appears urgent.
Recent Articles
Explore our collection of security insights to help keep you up to date and protect your finances.
Additional information
Visit the Federal Trade Commission’s website
Here you can report fraud, scams, and bad business practices. Stay up to date on all the latest fraud trends and find tips, find identify theft resources, and learn how to avoid scams.
Contact the Attorney General’s Office
Another consumer protection resource you can reach to if you are a victim of fraud.
Opt Out of Telemarketing Calls
Get a lot of spam calls? Limit the amount of telemarketing calls you receive and your chances of a scammer contacting you. Register your phone number(s) with the National Do Not Call Registry.
securing your accounts
If you think your financial information has been compromised, contact us as soon as possible. We’ll help to secure your accounts immediately.
