At EastRise, we have a certain way of operating. Everything we do is centered around our purpose: to care for our people and communities. And that begins with our colleagues and team members here at the credit union. We strive to do better for our team members so that we can make a difference for our members.
What our team members are saying
EastRise provides a plethora of opportunity for personal/professional development, and career advancement opportunities. Management is committed to organizational transparency, so all staff is informed of business decisions and the trends in organizational development. If you have interest in financial cooperatives and helping your neighbor, EastRise is a great employer.
Anonymous (From Indeed.com)
Benefits
Your exact benefits may vary depending on your role at EastRise, but here’s the baseline of what you can expect when you join our team.
Paid time off
You get three weeks of paid vacation to start, plus 11 paid holidays. Earn more PTO the longer you stay at EastRise.
Healthcare
We offer a traditional PPO plan and a high-deductible health plan with an employer-funded Health Savings Account. We also provide dental, vision, life insurance, and short- and long-term disability. Coverage starts on the first day of the month after you start.
Paid volunteer time
We want our teams to give back to our communities. That’s why every team member gets eight hours of paid volunteer time each year to support a cause important to them.
Tuition assistance
As part of our commitment to your growth, we’ll give you up to $4,800 each year to further your education and career at an accredited school.
Wellness
Your job is just one part of who you are and what you do. We offer free counseling and resources to support you through all of life’s hills and hurdles, from looking for daycare or elder care to working on your mental health. We also reimburse our team members $35 a month for wellness-related expenses.
Retirement
We match 75% of up to 6% of your pay, depending on your contribution, with a 4.5% maximum match. From the day you start saving, you will also receive a 3% safe harbor match. Team members are fully vested after five years of service.
Recognizing our team members
We care about our team members and want to acknowledge everyone’s achievements, both in person and online. In addition to our annual celebration, where we close down for half a day to celebrate and spend time with one another, we also recognize our colleagues more frequently for their daily wins and special milestones like anniversaries and birthdays. Through a platform called Nectar, you can shout out your peers and give them points that can be redeemed for gift cards or as a donation to your favorite nationwide charity.
Start a
Conversation
Have a question about our openings? Interested in joining the EastRise team but don’t see the right position for you? Give us a shout at careers@eastrise.com. We’re happy to answer any questions and add your resume to our files.
At EastRise, we hire self-motivated people who enjoy making a difference and doing better every day. Does this sound like you? If so, we’d love to get to know you.
Technical Support Specialist
Position Type: Full time
Location: South Burlington
Provide day to day operational support for staff computers and peripheral equipment. Responsible for running daily jobs and for their outputs. On call for computer down time and other IS related problems/upgrades. Ensures security measures are in place and follows policies and procedures. Completes processing of daily reports, performs any… Apply now
Internal Auditor
Position Type: Full-time
Location: South Burlington, VT
EastRise Credit Union is hiring for an Internal Auditor! This role is responsible for the efficient execution and documentation of risk-based internal audit procedures in accordance with internal audit standards, as well as assisting with other audit matters and projects, as assigned. This responsibility includes review and analysis of business… Apply now
Member Service Associate
Position Type: Full-time
Location: Berlin, VT
EastRise Credit Union is looking for an experienced Member Service Associate to join us in Berlin, VT! This team member will provide efficient, accurate, and polite service to members while gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member’s needs… Apply now
Workforce Analyst
Position Type: Full-time
Location: Montpelier or South Burlington
The Workforce Analyst is primarily responsible for forecasting and analyzing member interaction volumes and scheduling resources to achieve service, performance, and workforce optimization objectives. Motivated by a desire to achieve service level metrics and KPIs by limiting wait times, handle times, and abandon rate, while also committed to relationship development,… Apply now
Member Service Associate
Position Type: Full-time
Location: Brattleboro, VT
This team member will provide efficient, accurate, and polite service to members while gaining insight into their financial needs. Listens attentively to member needs and provides solutions that best suit the member’s needs and goals. Primarily uncovers member financial goals and needs through discovery conversations, while demonstrating empathy for members’… Apply now
Member Concierge
Position Type: Full-time
Location: Brattleboro, VT
We’re looking for a Member Concierge to join our Brattleboro branch! The primary responsibility of the Member Concierge is to ensure that transactions are conducted in a professional, efficient, and accurate manner to ensure member satisfaction. Provides efficient, accurate, and polite service to members and follows policies and procedures while… Apply now
Loan Servicing Associate
Position Type: Full-time
Location: South Burlington
Are you passionate about providing top-tier service and ensuring the seamless operation of loan servicing? EastRise Credit Union is seeking a Loan Servicing Associate to join our dynamic team and play a key role in the maintenance and servicing of a variety of loan products. This is an exciting opportunity… Apply now
Mortgage Loan Officer
Position Type: Full-time
Location: Williston, VT
The ideal candidate would have previous mortgage experience, exceptional member service skills and high attention to detail to ensure the highest level of standards for our members and community. This position is eligible for commission on top of base salary. Apply now
Mortgage Loan Officer
Position Type: Full-time
Location: Rutland, VT
The ideal candidate would have previous mortgage experience, exceptional member service skills and high attention to detail to ensure the highest level of standards for our members and community. This position is eligible for commission on top of base salary. Apply now
ITM Teller
Position Type: Full-time
Location: South Burlington, VT or Montpelier, VT
As an ITM Teller at EastRise Credit Union, you will be the face of our institution, providing exceptional customer service and supporting our members in their financial journeys via video conferencing teller machines. Your primary responsibilities will include processing transactions, assisting members with account inquiries, and ensuring a positive and… Apply now
Contact Center Member Service Associate
Position Type: Full-time
Location: South Burlington, VT or Montpelier, VT
EastRise Credit Union is excited to announce openings for Member Service Associates to join our Contact Center in South Burlington, VT or Montpelier, VT! As a key member of our team, you will provide efficient, accurate, and courteous service to our members through phone, chat, and email interactions. Your role… Apply now
